🔒 Privacy Policy
Effective Date: July 2024
Company Name: ALMAHA For Industry
Website: www.almahagroup.rw
Contact: info@almahagroup.rw | +250 788 390 579
1. Introduction
At ALMAHA For Industry, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, store, and protect your data when you visit our website, interact with us, or purchase our products.
2. Information We Collect
We may collect the following types of information:
- Personal Identification Data: Name, phone number, email address, delivery address, and ID (if required for delivery or invoicing).
- Payment Information: Mobile money number, bank transfer details (processed securely via third-party providers).
- Technical Data: Browser type, IP address, device type, and cookies for analytics and website performance.
- Communication Data: Emails, messages, or call records when you contact us.
3. How We Use Your Information
We use your data for the following purposes:
- To process orders and deliver products
- To respond to inquiries or customer service requests
- To provide updates on new products or promotions (with consent)
- To improve our website, services, and user experience
- To comply with legal and regulatory requirements
4. Sharing of Data
We do not sell, trade, or rent your personal information. Your data may only be shared with:
- Authorized delivery partners for order fulfillment
- Service providers for payment processing (e.g., banks, mobile money platforms)
- Regulatory authorities, where required by law
5. Data Storage and Security
- We store personal data on secure servers with limited access.
- Our team follows internal policies to protect against unauthorized access, misuse, or disclosure.
- Payment information is never stored on our servers directly and is processed via secure third-party gateways.
6. Your Rights
As a user, you have the right to:
- Request access to the personal data we hold about you
- Correct or update your personal information
- Withdraw consent for marketing communications
- Request deletion of your data (where legally applicable)
To exercise these rights, contact us at info@almahagroup.rw.
7. Cookies and Tracking
We use cookies and analytics tools to:
- Understand how visitors use our website
- Improve page performance and navigation
- Offer a better user experience
You can modify your browser settings to disable cookies at any time.
8. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from minors.
9. Third-Party Links
Our website may include links to external sites. We are not responsible for the content or privacy practices of those sites.
10. Policy Updates
We may update this policy occasionally. Any changes will be posted on this page with an updated effective date.
11. Contact Us
For questions or concerns regarding this policy, please reach out:
📍 ALMAHA For Industry – KN 2 Ave, MIC Building, Kigali City
📧 info@almahagroup.rw
📞 +250 788 390 579
