📄 Terms & Conditions

Effective Date: July 2024
Company: ALMAHA For Industry
Website: www.almahagroup.rw
Email: info@almahagroup.rw
Phone: +250 788 390 579

1. Acceptance of Terms

By accessing and using this website, purchasing any of our products, or entering into a business relationship with ALMAHA For Industry, you agree to be bound by the following Terms and Conditions.

2. Product Information

We strive to provide accurate and up-to-date product descriptions, specifications, pricing, and availability. However, we reserve the right to modify product details or discontinue items without prior notice.

3. Orders & Payments

• All product orders are subject to acceptance and availability.
• Prices are quoted in Rwandan Francs (RWF) and may include or exclude applicable taxes.
• Payment methods accepted include bank transfer, mobile money, and other methods as specified at checkout or by our sales team.

4. Shipping & Delivery

• We offer local and regional delivery depending on the product and location.
• Estimated delivery times are provided for guidance only. ALMAHA is not liable for delays caused by third-party logistics.
• Any damage upon delivery must be reported within 24 hours.

5. Returns & Warranty

• Products may be returned or exchanged within 7 days of purchase, if unused and in original packaging.
• We provide manufacturer warranties on select items (e.g., refrigerators, cookers, TVs). Warranty terms vary by product category and are detailed in product manuals.
• Warranty does not cover misuse, accidents, or unauthorized repairs.

6. Intellectual Property

All content on this website—including logos, text, images, product designs, and trademarks—is the property of ALMAHA For Industry and may not be used without prior written permission.

7. Privacy Policy

We collect and use personal data strictly for processing orders, customer service, and marketing communications (with consent). We do not sell or share user data with third parties outside ALMAHA affiliates and logistics providers.

For full details, please refer to our [Privacy Policy ➜].

8. Third-Party Links

This website may contain links to third-party websites. ALMAHA is not responsible for the content, security, or policies of external sites.

9. Limitation of Liability

To the extent permitted by law, ALMAHA shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

10. Governing Law

These Terms shall be governed by the laws of the Republic of Rwanda. Any disputes shall be resolved under Rwandan jurisdiction.

11. Modifications

We reserve the right to revise these Terms & Conditions at any time. Updates will be posted on this page with the revised effective date.

If you have questions regarding these terms, please contact us at:
📧 info@almahagroup.rw
📞 +250 788 390 579